| If I don’t see the job that I’m interested in today, how do I find out if the County has more career opportunities? | You can only apply for jobs currently listed as available. However, if you are interested in a classification that is not listed you are encouraged to fill out a Job Interest Card. This feature provides you with the opportunity to select job classifications that interest you, and when a job becomes available within that classification, the system will generate automatic emails to inform you. | 1 |
| The position I am applying for only accepts online applications. Does the County offer internet access to the public? | Free internet access is available for you to apply for Harris County positions. Locations include the Harris County Public Library Branches (contact the library for hours of operation) and the Harris County Employment Office located at 1310 Prairie St., Suite # 170, Houston, TX 77002 (Monday – Friday from 8:00 a.m. to 4:00 p.m.). | 2 |
| The online application system says I need an email address, how do I get one? | Free email services are available by numerous service providers, such as, AOL, Excite, GMail (Google), Hotmail, and Yahoo. | 3 |
| Can more than one person use the same login information? | No. The login is assigned to one person and should not be shared. | 4 |
| I was filling out my application and I lost all of my information. What happened? | You may have used the Back button (located on your toolbar) which when used removes all data. To avoid losing your information save your information periodically. | 5 |
| How do I know that the County has received my online application? | After you have submitted your online application, you will receive a confirmation. You can also check your own NEOGOV personal account for verification that you have successfully sent your application. | 6 |
| What happens after I submit my application? | Your application will be reviewed by the Human Resources Representative to determine if your qualifications meet those posted of the position. If you meet the minimum qualifications, your information will be forwarded to the appropriate hiring department. | 7 |
| How long will it take to process my application? | It will take approximately 3 to 5 business days for processing. Positions that require passing an exam to qualify will necessitate additional processing time for scheduling and grading of the exam. | 8 |
| How do I check the status of my application? | You may check the status of your application at any time by going to “How To Apply” at
https://hrrm.harriscountytx.gov/Pages/HowToApply.aspx; click on “Applicant Log-in page” link on the right side bar; login to NEOGOV; on the upper right corner click on your Login Name and select “Applications & Status”. Click on the “Edit” button next to a saved application; when the application opens, click on the “Edit Personal Profile” link; make the changes and save the application. When you apply for another position, your information will be updated. | 9 |
| If I don’t have a computer at home, how can I check the status of my application? | Free internet access is available for you to apply for Harris County positions. Locations include the Harris County Public Library Branches (contact the library for hours of operation) and the Harris County Employment Office located at 1310 Prairie St., Suite # 170, Houston, TX 77002 (Monday – Friday from 8:00 a.m. to 4:00 p.m.). | 10 |
| Can I add/change information on my application after it has been submitted? | No, once you submit an application, you cannot make any changes. However, you may update your contact information (see next question). | 11 |
| How do I change my contact information? | You may change your contact information on your application at any time by going to “How To Apply” at https://hrrm.harriscountytx.gov/Pages/HowToApply.aspx; click on “Applicant Log-in page” link on the right side bar; login to NEOGOV; on the upper right corner click on your Login Name and select “Applications & Status”. Click on the “Edit” button next to a saved application; when the application opens, click on the “Edit Personal Profile” link; make the changes and save the application. When you apply for another position, your information will be updated.
If you need to update your contact information on an application that has already been submitted, send an e-mail request with your updated information to Employment@bmd.hctx.net please include your applicant ID. | 12 |
| How long will my application be active? | Applications that you have saved in your account do not expire. You may use the same application to apply for several positions.
Once you qualify for a position, your name will remain on that position’s eligible/referral until the position is filled/closed. | 13 |
| Do I have to fill out an application for every position? | Yes. But the NEOGOV application system allows you to utilize your saved application as the basis for each posting in which you are interested. | 14 |
| What happens after I qualify for a position? | If your qualifications meet those posted for the position, your information is sent to the hiring department for further review. | 15 |
| If I qualify for a position for one department, am I automatically qualified for a similar position in another department? | No. Departments may have special requirements for their specific position (e.g., language skills, special software, etc.). You must apply for every position you would like to be considered. | 16 |
| Can I have the contact information for the hiring manager? | No. We do not provide that information to candidates for any position. You will be contacted if you are selected for an interview. | 17 |
| What steps can I take if I am notified that I do not qualify for a position and I believe I do? | You can contact the Recruiter from whom you received the notification by calling (713) 274-5444 Call: (713) 274-5421 or sending a return email. The Recruiter will provide you with the details of the review/analysis of your application and answer any questions that you may have. | 18 |
