Employee Spotlight
Andrea Flores (HRRM)

Andrea Flores has eight years of experience in the Harris County Juvenile Probation Department. She began her career in 2014 as a Youth Development Coach at Harris County Youth Village (HCYV) campus, then became a Juvenile Probation Officer for Court 360 a Mental Health Court that serve the needs of justice-involved young people at risk for further system involvement due to unaddressed or inadequately addressed mental health issues.
Andrea also worked as a Unit Supervisor at HCYV and is currently a Juvenile Probation Officer for SOAR Court. SOAR Court is committed to ensuring community resources are available to meet the needs of the young person and family members who face the challenges of substance use.
One of Andrea's most gratifying moments of her work is when she learned a former client was graduating high school. The parent contacted Andrea about graduation and expressed gratitude for the help she received from Andrea and the Specialty Court Program. Andrea was able to attend the graduation virtually (due to COVID-19) and was joyfully surprised when she also found out her former client was enrolling in college. Because of moments like this, she is thankful to be a part of the HCJPD family!
HCJPD has many different opportunities for professional growth and resources to help families. Andrea loves helping young people and their families and witnessing a young person succeed, especially when other people doubted the young person's success. "I pride myself in being an advocate for my clients by understanding their individual situations and being able to help solve problems in a way that best fits their needs," said Andrea.
When Andrea is not at work, she spends time with family, travels (anywhere with a nice beach preferably), and attends Astros games.
Andrea's immediate family is very supportive of her career choice, but they often wonder why she chose this career. The answer is easy, she says. "I just want to make a difference and show our young people there is so much more out there."