The Benefits Section of Human Resources & Risk Management is a customer service and benefits processing operation. We handle the daily activities of managing your benefits, design communications to keep you apprised of changes, prepare you for retirement, conduct data analysis, provide training on our technology-based benefits and new employee orientation. Our staff continuously strives to provide comprehensive benefits to employees, dependents and retirees while maintaining reasonable costs and a high level of service.
We recognize each employee has different needs and since time is of the essence, technology and convenience are the key factors in conducting business. Plan participants may log on to http://www.mycigna.com/ to check claims payment status, eligibility, order an ID card, get a Treatment Cost Estimate or Drug Cost Estimate, print your Explanation of Benefits (EOB) statements, check out the Clinical Payment and Reimbursement Policy, refill mail order prescriptions, monitor Flexible Spending Account (FSA) balances, query for medical information or just search for a provider anywhere in the country. Utilizing the Cigna tools enables you to get the most value out of your plan and saves time!
Those who prefer personal contact may call Cigna's Harris County dedicated customer service line at (888) 806-5042Call: (800) 279-2401 or the Harris County Benefits staff at (713) 274-5500Call: (713) 755-5117, toll free (866) 474-7475Call: (866) 474-7475.
Benefits Comparison for Plan Year 3/1/17 – 2/28/18